Emergency Contacts


General Emergency Services

  • General Emergency Number (All Quintana Roo State): 911
  • Tourist Assistance Office in Cancun: +52 998 884 8073​ ​

Medical Services

  • Red Cross Tulum: +52 984 802 5521
  • Tulum General Hospital: +52 984 871 2271
  • Akumal Ambulance: +52 984 879 2250 / +52 984 120 1678
  • Dr. Bernardo Díaz (House Calls and Playadoctor Walk-in Clinic): +52 984 745 0294​

Police and Security

  • Touristic Police (Riviera Maya): +52 984 849 7133
  • Police (Tulum): +52 984 871 2055​

Additional Contacts

  • Local Concierge All Travelers: +52 984 196 1049​